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troygiles
New Member

Will not let me leave screen How did you do your taxes last year..

 
1 Best answer

Accepted Solutions
Heather14
New Member

Will not let me leave screen How did you do your taxes last year..

To resolve this issue if you are in TurboTax Online, clear your cookies and your cache on your computer, then close your browser and reopen. When you log back in to your TurboTax Online account you should not have any further issue with your return.  

 

If you are using TurboTax CD/Download version please see the following TurboTax FAQ for trouble-shooting tips:


https://ttlc.intuit.com/replies/3300294

View solution in original post

1 Reply
Heather14
New Member

Will not let me leave screen How did you do your taxes last year..

To resolve this issue if you are in TurboTax Online, clear your cookies and your cache on your computer, then close your browser and reopen. When you log back in to your TurboTax Online account you should not have any further issue with your return.  

 

If you are using TurboTax CD/Download version please see the following TurboTax FAQ for trouble-shooting tips:


https://ttlc.intuit.com/replies/3300294

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