1266110
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Why is the wereismyfund page not giving me any information about my refund

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
AshleyLO
Intuit Alumni

Why is the wereismyfund page not giving me any information about my refund

A few tips when tracking your refund on the "Where's My Refund?" tool:

 

1) Try clearing the cache and cookies of your browser first (here's how: How to clear your cache?)

2) Make sure you're only entering in the amount you're expecting to get back from federal.

 

If it has been more than 21 days and you're still unable to track your refund, you can reach out to the IRS for more assistance. Here's how: What if my IRS refund is taking longer than 21 days?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question