Why did I receive a CP3219A form after I replied to a previous CP2000 form and agreed to a payment plan?

[battleangel2000]

I received a CP2000 form, agreed to the changes, and signed up for an installment agreement plan, which was approved. 

However, I then received a CP3219A with a tax increase. Why did this happen and how should I move forward? Do I continue paying to the installment agreement plan and ignore the CP3219A form?

[AmyC · Accepted solution]

The IRS is undergoing a lot of changes and challenges since COVID.  First, be sure it is for the same tax year. Second, contact someone from the CP2000 letter and ask them what has happened to your account when you thought everything was settled.

If that does not work, contact someone using the number on the new notice. See understanding 3219-A.

Continue with the payment plan, you do not want it to go into default.

A couple more options to consider, you can:

• contact a taxpayer advocate at Taxpayer Advocate Locator
• Contact Your Local IRS Office | Internal Revenue Service

[battleangel2000]

Thank you for your message Amy!

I was able to call the phone number on the CP2000 form and was told that the letter was sent in error due to some overlap and to hold on to it for my records.

Thank you again!