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why cant i receive an email confirmation after my return is accepted

what settings do i need to receive emails for acceptance of my returns
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2 Replies
LeticiaF1
Expert Alumni

why cant i receive an email confirmation after my return is accepted

To see why you have not been receiving email confirmations, first verify that your email is correct, to check what email you have listed and make changes if needed:

 

  1. Login to your TurboTax account
  2. Select Sign in & security
  3. Select Email address
  4. Make changes if needed

You could also check your spam junk folder to see if your  emails are going there.  


 

why cant i receive an email confirmation after my return is accepted

check your spam folder while your at it. 

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