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When checking return status the IRS requested me to verify my identity. However I can’t do this as I didn’t receive anything in letter form to do so. What to do now?

Only thing I could do was create ID.me account. I have no letter so I’m confused.
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1 Reply
JohnW152
Employee Tax Expert

When checking return status the IRS requested me to verify my identity. However I can’t do this as I didn’t receive anything in letter form to do so. What to do now?

Since you've created an ID.me account and you still can't verify your identity, you'll need to complete your verification on a video call with an ID.me Video Chat Agent. 

 

See the ID.me Help Center's Verifying your identity on a video call page for more information.

 

You'll need to upload and display two primary documents or one primary and one secondary document, as described in Primary and secondary identification documents

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