turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Eyork1391
New Member

Tax return error TPG fault when will this be corrected

I filed my taxes on February 3rd and when I went to check everything I was supposed to get 6544 back. A month later I got my return and I was 1400$ short that I was supposed to get and I know this has been happening to a lot of people. When will this be corrected and fixed for me because this is outrageous and inconvenient because this was to pay for my teeth reconstruction and now I can’t 

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
HeatherPLO
Intuit Alumni

Tax return error TPG fault when will this be corrected

On this public forum, we do not have detailed information about refund processing. First, have you checked the IRS' Where's My Refund website?  It may have information about a correction or an offset.  For more details on why your refund could be less than expected, please see this Help Article.  


If you have verified it is not any of the above scenarios and you utilized the Pay with My Refund method, please reach out to our third-party processor, SBTPG.  You can do this at their Help page.  You can call using the numbers listed, or you can scroll down on the page and click Submit A Request

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies