Still haven't received 2020 amended return, is this normal?

[AndrewG25]

IRS Staus says "Take Action" 

"Your amended return was received on May 05, 2021. However, it has not been processed. We apologize for any inconvenience." It then says to please call. I called and they just said they are still working on it, but it seems unusually long. I just wanted to verify if this is normal, if so I will continue to be patient I guess. 

[EbonyA]

The pandemic has unfortunately caused extreme delays across the board so if the IRS has confirmed that it is still processing then that would be the case.