REFUND SHORT

[Rebelingram]

My refund was short about a $1000. I called the IRS and there's no offsets I am very upset about why my return is so small  Of course I had already had it set out for down payment and now I can't make it.

[Hunter_joy]

I received the same error! It said the dependents social was incorrect and I made over 75k. I don’t have dependents to claim and I made less than 75k! I keep seeing where intuits bank has law suits for taking peoples money! This is Tax fraud for sure by TurboTax. I will not be using them next year and need someone to reach out to me asap to fix this. I shouldn’t need to go to the President of turbo tax to get this resolved.

[HeatherPLO]

@Rebelingram

If you utilized the Pay with My Refund method, please reach out to our third-party processor, SBTPG.  You can do this at their Help page.  You can call using the numbers listed, or you can scroll down on the page and click Submit A Request.  On this public forum, we do not have detailed information about refund processing.  

@Hunter_joy

If your refund was corrected or there was an offset, you will need to reach out to the IRS directly.  For more information on this, please see the Help Article here.  

To reach out directly to the IRS: 

IRS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

• Listen to each menu before making the selection.
• First choose your language. Press 1 for English.
• Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
• Instead, press 2 for "personal income tax".
• Then press 1 for "form, tax history, or payment".  
• Then press 3 "for all other questions."
• Then press 2 "for all other questions."  It should then transfer you to an agent.