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Level 1

Solved

Refund Problem

2 replies
40 views

Last year I filed my taxes through Turbo Tax and designated I would like my refund deposited. Afterward, I received a letter by mail saying that my refund amount was changed due to an error in my reporting. That letter was thrown away, so I do not know my refund amount. How can I find out about my refund status without this exact number? Or how can I find that exact number if my tax paperwork does not have that new number since the IRS adjusted it on their end? I appreciate your help.

HeatherPLOAnswer

Level 14

If this is concerning your refund from last year, you will need to reach out to the IRS directly.

IRS: 800-829-1040

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

Listen to each menu before making the selection.
First, choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.

Or, you can visit your local IRS Office.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

HeatherPLOAnswer

Level 14

If this is concerning your refund from last year, you will need to reach out to the IRS directly.

IRS: 800-829-1040

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

Listen to each menu before making the selection.
First, choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.

Or, you can visit your local IRS Office.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Level 15

when using the IRS website, always enter the amount of refund you originally asked for.

IRS could change your refund for any number of reasons.