Why am I receiving a notice that my account will be debited soon when the fees are supposed to be taken from the refund who's is still being processed by the IRS?

[HelenC12]

You can be auto-debited if you signed up for Pay With My Refund and your refund is sufficient, but the IRS is still holding your refund 36 days after your original estimated refund date. In this case, you'll get the same email notifications from us, except we will debit the Pay With My Refund fee (if any) in addition to your other TurboTax fees.

For contact information, please see the following TurboTax FAQ: Why was my bank account auto-debited for TurboTax fees?