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Once your return has been accepted by the IRS, the refund process is completely under the control of the IRS. The IRS says that most refunds would be issued within 21 days. But some returns need more processing and refunds will take longer, especially during these Covid-19 times when some IRS agents still work remotely.
Please read this IRS FAQ for more information.
Please be patient, the situation will get better soon as some IRS agents are returning to their desks. You can check the status of your refund at this IRS web portal.
TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted. Some refunds take longer.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns. The IRS is currently not processing any mailed returns.
If you efiled your return, have you confirmed that the return was submitted and accepted by the IRS?
https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp
If accepted, what does the IRS tracking web site say about the status of your refund?
https://www.irs.gov/refunds
Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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