It has been almost 2 months and the IRS still has not given me my refund nor will not let me call them.

[kjardine1]

I went under credit karma for the first time this year with a pre-paid debit card. Big mistake. I believe that is the reason for the delay.  Everyone has gotten their federal refund other than me. I was told by both intuit and CK that it is all in the hands of the IRS!!! The IRS will not accept ANY CALLS. So I wish people would stop telling me to call them.

[LenaH]

No. Although Intuit recently acquired Credit Karma, Credit Karma and TurboTax are separate products and is not the reason for your delay.

The IRS issues refunds, not TurboTax. Unfortunately, this means that we can't say for sure why you haven’t received your refund yet. Since your return has accepted, you can begin to track your refund at the IRS Where's My Refund? site. You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status.

A lot of taxpayers are in the same situation as you due to the IRS backlog right now. Although The IRS issues most refunds from e-filed returns in about 21 days, some returns take more time to review. In addition, the IRS is processing millions of returns, as well as stimulus checks, and they are doing everything they can to be as prompt as possible. 

For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.

Other things that can delay your refund include, but are not limited to:

• Liens, back taxes, or refund offsets
• Errors, inconsistencies, or missing information
• Identity fraud
• Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process

[kjardine1]

I did all that. There is no way to track it!! It still keeps saying "Still being processed". I have done everything in my power to find out. Nothing. Nor can I even reach anyone. 

I am not happy that I may have to wait an entire year before it comes back to me. And I can't even get a hold of anyone. THEY WILL NOT ACCEPT CALLS. PERIOD!!!!!!