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legarra3
New Member

I filed my taxes on April 14th and I got an email saying it was accepted a day later and still haven’t received my refund. At first it told me a date of when I will get my refund which is like Ap

It is saying to please call back another time. I am starting to get worried because everyone that I know has filed after me and gets it in like 3 weeks or sooner but not me. It’s been almost 2 mo
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3 Replies

I filed my taxes on April 14th and I got an email saying it was accepted a day later and still haven’t received my refund. At first it told me a date of when I will get my refund which is like Ap

Did the IRS give you a date or did you get a date from TurboTax that was 21 days from the time you filed? The IRS may be look at something on your tax return that slowed down the processing. What does it say now at the IRS tracking web site?

https://www.irs.gov/refunds

 

Unfortunately TurboTax gets no information about the status of your refund.
In normal times, the IRS says that most filers get their refunds within 21 days from the time their tax return is accepted.
Many returns are taking longer now since the IRS did not process returns for a while and there is now a big backlog of unprocessed returns.
Some press reports stated the IRS has started reopening offices and processing centers and are starting to process mailed returns again after not processing any for several weeks but no IRS press release has confirmed this.
They are now taking phone calls with a limited staff but it's hard to get through.

 

Here is an IRS Q&A with information about refunds:
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

legarra3
New Member

I filed my taxes on April 14th and I got an email saying it was accepted a day later and still haven’t received my refund. At first it told me a date of when I will get my refund which is like Ap

The check refund tool on IRS is website says  “We have received your tax return and it is being processed” I got the date originally from TurboTax. Now it’s not there. I’ve already looked at the Q&A nothing answers my questions..

I filed my taxes on April 14th and I got an email saying it was accepted a day later and still haven’t received my refund. At first it told me a date of when I will get my refund which is like Ap

As I said in my original answer, TurboTax gets no information about the status of refunds and has no control over your return after the IRS accepts it.  The 21 day estimate you received when you efiled was just an estimate based on historical IRS processing time averages. It was not a date provided by the IRS. Those averages were no longer valid after Covid-19 substantially slowed the processing of returns. All you can do is to continue to track the processing using the IRS tracking web site. 

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