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Level 3

I entered 8938 information over 50 accounts/pages. Once I pressed done, later try access using jump to 8938, it’s all gone, have to start all over! It’s severe bug!

I  am US citizen abroad so filing after extension. While entering 8938, after filling 50 plus pages and saved, they r gone completely. I tried many times but the software loses it every time I save! Please fix the bug. I can’t proceed!! Last year it worked.
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Level 20

I entered 8938 information over 50 accounts/pages. Once I pressed done, later try access using jump to 8938, it’s all gone, have to start all over! It’s severe bug!

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

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