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For getting a new Turbo card they keep saying my login info is wrong but it isn't because I am signed in on the site, They just won't let me get a new card, help!

 
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1 Reply
HeatherPLO
Intuit Alumni

For getting a new Turbo card they keep saying my login info is wrong but it isn't because I am signed in on the site, They just won't let me get a new card, help!

Try contacting the Prepaid TurboTax Customer Service.  To speak to an agent, follow the steps below:

 

  • select option 2 to continue using the automated system
  • option 1 for lost stolen or never received
  • option 2 for not received
  • The system will then prompt you for your social security number. 
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