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Level 2
June 21, 2019
Question

Problem with tax refund

  • June 21, 2019
  • 2 replies
  • 1 view
The state is being held up because they need a letter from my daughter’s doctor that she is permanently disabled but they say it can take 160 days to get my refund now. Will it really take that long?

As for federal I can’t get in contact with them but it has been two weeks today since it was sent in and we have not moved at all in getting the refund. I don’t know if they are going to give me the same issue as the state or why they haven’t accepted my return yet or moved at all in two weeks. It says not to call till 21 days who do I even call anyway? Should I expect a problem since there was one with the state? Really stressed out over this. Thanks for any help.

    2 replies

    macuser_22
    Alumni - Champ
    Alumni - Champ
    June 21, 2019

    Nobody here can answer how long the state will take - only the state knows that.

     

    Since claiming disabled requires a doctors certification of permanently and totally disabled and can request the letter at any time (and often do)  - it is advised that you obtain such a letter prior to filing.

     

    (Many taxpayers that make a disabled claim file by mail and attach the certification letter to their mailed tax return to head off delays even thought it is not required to do so.)

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    Ira11Author
    Level 2
    June 21, 2019
    We’ve never had this happen before so it was confusing and it seems like six months to review a letter is excessive.

    Is this the same reason federal is lagging and not going through or are the two not related?
    macuser_22
    Alumni - Champ
    Alumni - Champ
    June 21, 2019

    @Ira11 wrote:
    We’ve never had this happen before so it was confusing and it seems like six months to review a letter is excessive.

    Is this the same reason federal is lagging and not going through or are the two not related?

    You can only call the state and IRS and ask - no one else would know..

     

    The IRS is totally separate form the state.    Did you check the IRS refund site?


    You can check your TurboTax filing status here:
    https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

     

     

     

    **Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
    Ira11Author
    Level 2
    June 22, 2019
    I wanted to thank everyone. We are working on the paperwork for state and we shall see when we will actually get that back but the federal moved forward today and they gave us a date to expect the refund. Thank you so much for all the help.