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brfoxden
New Member

Myrefundwaslost the Irs said it wassent to a bank but I used Turbo Tax prepaid card so where is my refund

how can I find why  the IRS said they sent my refund tomy bank and they don't have a routing  #  and I was suppose to get it by Turbo Tax prepaid card

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Accepted Solutions
CarissaM
Intuit Alumni

Myrefundwaslost the Irs said it wassent to a bank but I used Turbo Tax prepaid card so where is my refund

The Turbo Prepaid card does have a routing number and account number, it has to in order to get the refund sent to it. 

If you had your fees deducted from your refund, your refund would be sent to Santa Barbara Bank. If so you can check on your refund here, https://taxpayer.sbtpg.com/.

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1 Reply
CarissaM
Intuit Alumni

Myrefundwaslost the Irs said it wassent to a bank but I used Turbo Tax prepaid card so where is my refund

The Turbo Prepaid card does have a routing number and account number, it has to in order to get the refund sent to it. 

If you had your fees deducted from your refund, your refund would be sent to Santa Barbara Bank. If so you can check on your refund here, https://taxpayer.sbtpg.com/.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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