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Your federal refund can take longer than 21 days to process for a few reasons. For example,if you claimed an Earned Income Tax Credit and/or an Additional Child Tax Credit. (See below for additional causes of delay).
An IRS representatives will be able to research the status of your refund if your return was accepted (received) more than 21 calendar days ago. Call them at 1-800-829-1040, but prepare for potentially long wait times.
See TurboTax FAQ for more information: https://ttlc.intuit.com/replies/3302084
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