My refund deposit was $2,400 less than what was promised. I checked the irs website and it is correct that is the amount I was supposed to receive. So where’s the rest?

[JulieS]

Yes, there are many reasons your refund may not be the amount you thought you were going to get.

First, if you owe the IRS back taxes, they will take it from your refund. If that is the case, the IRS will send you a letter explaining exactly how much they took and where it was applied.

Second, if you owe certain state and federal debts, you may have had a Treasury Offset to pay the debt. Click here to  contact Treasury Offset if you think that may be the case.

If you made an easily verifiable mistake on your tax return like entering a figure wrong on your W-2, the IRS may have corrected it before sending you your refund. If that is the case the IRS will send you a letter explaining the change. 

If you get a letter from the IRS and you need help understanding it, you can contact the Audit Support Center for help with that. Follow this link for more.