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My 2023 return was ent to a closed bank account. I have yet to receive my return. I’ve changed my address and bank information. Can my return be delivered by mail?

My return was sent to a closed bank account please help
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HeatherPLO
Intuit Alumni

My 2023 return was ent to a closed bank account. I have yet to receive my return. I’ve changed my address and bank information. Can my return be delivered by mail?

If your refund was sent to a closed bank account, the IRS will mail your refund to the address on file.  If you changed your information after the fact, you will need to reach out to the IRS directly.  For more information on this, please see our Help Article.  

 

IRS: 800-829-1040  

Hours: 7:00 AM - 7:00 PM (local time zone)

Monday-Friday

  • Listen to each menu before making the selection.
  • First, choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

Or, you can visit your local IRS Office

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