3038792
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

oscarnathan
Returning Member

I'm filing an amended 2022 return. I'm stuck on Part II of submission

I'm filing an amended 2022 return today.

 

I originally filed one federal return, one CA state return and one NY state turn in Turbotax.

 

My amended returns show a small refund for federal, a small refund for CA, and a $0 refund for NY.

On submission, I'm stuck on Step 2 "Your refund info". It asks for direct deposit information for federal and CA amended returns. It skips NY. However, after completing the flow, it still believes step 2 is incomplete and prompts me to complete it. As a result, I cannot make progress.

 

I have already tried: clearing the cache/cookies, restarting, and using a different browser. 

 

This appears to be some kind of bug which mishandled the case where a refund is $0.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
CarissaM
Intuit Alumni

I'm filing an amended 2022 return. I'm stuck on Part II of submission

It would be best to click here, and contact us by phone so we can look into this further. @oscarnathan 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question