I have filed with turbo tax the last 2 years and already filed this year for 2018. Why is it when I log into my account there is no record for 2016 2017 and 2018??

cborrego360 · ‎June 3, 2019

AkinaLO · ‎June 3, 2019

You could be in the wrong account and need to recover it through the account recovery page. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax. https://ttlc.intuit.com/replies/3302270

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View solution in original post

AkinaLO · ‎June 3, 2019

You could be in the wrong account and need to recover it through the account recovery page. To recover your account, you will need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account in TurboTax. https://ttlc.intuit.com/replies/3302270

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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I have filed with turbo tax the last 2 years and already filed this year for 2018. Why is it when I log into my account there is no record for 2016 2017 and 2018??