turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I filed my taxes February 2nd and it was accepted that day its is now May and I have not received a letter. I called and spoked with a representative and she said everything looks good. I just have to

Wait. Does anyone know what’s going on
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Anonymous
Not applicable

I filed my taxes February 2nd and it was accepted that day its is now May and I have not received a letter. I called and spoked with a representative and she said everything looks good. I just have to

your situation is quite common for taxpayers that filed soon after efiling was opened. My hunch is that these returns need to be manually processed.  considering  how Congress has underfunded the IRS, it could be a while before you get your refund.  Call

I filed my taxes February 2nd and it was accepted that day its is now May and I have not received a letter. I called and spoked with a representative and she said everything looks good. I just have to

 

If the return has been processing for more than 21 days you can call the IRS.....

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html

 


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies