I can’t track my refund why?

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Are you tracking your personal taxes (federal & state)? To track your tax returns they have to be accepted first so then when you check the e-file status on the IRS Where's My Refund tool or your State's Department of Revenue website it can locate your records. However, if you filed the old fashioned way (mail-in) it does take up to four weeks for the IRS to receive your federal taxes and for state it could vary depending on your specific state.