You'll need to sign in or create an account to connect with an expert.
You will need to log into the same account that was used last year. If you used our Federal Free product you will need to purchase PLUS benefits to retrieve that information (PLUS benefits must be purchased yearly in order to receive benefits) or you can go to https://www.irs.gov/individuals/get-transcript. If you purchased a product last year, your AGI will import to this years return or it will be on your Tax Timeline if you chooses not to import (but you HAVE to be in same account!)
If you believe there are more than one account, you may want to try the account recovery process:
https://myturbotax.intuit.com/account-recovery/
You will need to log into the same account that was used last year. If you used our Federal Free product you will need to purchase PLUS benefits to retrieve that information (PLUS benefits must be purchased yearly in order to receive benefits) or you can go to https://www.irs.gov/individuals/get-transcript. If you purchased a product last year, your AGI will import to this years return or it will be on your Tax Timeline if you chooses not to import (but you HAVE to be in same account!)
If you believe there are more than one account, you may want to try the account recovery process:
https://myturbotax.intuit.com/account-recovery/
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
rkidron
New Member
bobitall
New Member
antonetmoses35
New Member
ashleysiringer
New Member
antonetmoses35
New Member