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Was your 2017 return prepared with Online TurboTax? If so, log in to your account and look in the section "Your Tax Returns & Documents." Choose tax year 2017, and look for a link to download/print the PDF. Do you find evidence of your return there OK, but when you try to download, does it ask you to pay? If it was prepared in Free Edition last year, access will be locked. If that's your situation, we can tell you how to pay to unlock your 2017 return. The method to unlock it depends on what all you have done with your 2018 return.
If you find no evidence at all of your 2017 online return in that account, we can tell you how to look for multiple accounts. A return prepared in desktop software (CD/download) will not be in an online account.
Please answer all of the following:
We can tell you how to unlock a return once you answer all the questions above.
There's also a free option if a return transcript will suit your purpose. You may be able to immediately download one at the IRS website if you qualify to open an IRS account there. Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.
http://www.irs.gov/Individuals/Get-Transcript
Please continue in only one thread. Duplicate threads cause confusion and redundancy. I combined your 2 threads into one.
If access is locked, it will ask you to pay to access. The minimum payment is to upgrade a 2018 Free Edition return to PLUS for 19.99 and pay by credit/debit card.
We can tell you all the steps once you answer all the questions I asked you in my first response on this page. And as I said previously in my response above, there is also a free option if a 2017 tax return transcript from the IRS will suit your purpose.
As I said above, please use only THIS thread. You have now started three threads. I have moved two to this thread, but it loses your comments when I do so.
In your other thread you said you prepared your 2018 return somewhere other than TurboTax. Here's how to start a 2018 return in Free Edition in the SAME account as your locked 2017 return, then upgrade it to PLUS and pay the 19.99. You do NOT actually have to prepare the full return and file it, since you already did that elsewhere.
NOTE: If it should offer you the choice of paying later out of the Federal refund, that cannot be done for this purpose. You have to choose PAY NOW.
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