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Hi guys! A while ago when I tracked my refund it said "being processed". Now It says there is no information available. It seems it does not exist anymore. What can I do?

Turbotax website says "we already did everything" ..
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1 Reply
SusanY1
Expert Alumni

Hi guys! A while ago when I tracked my refund it said "being processed". Now It says there is no information available. It seems it does not exist anymore. What can I do?

Odds are that it is some sort of temporary issue with the IRS system.  You may also be able to get information by taking a look at your IRS transcript, which you can find here: Get Transcript

Sometimes, clearing your browser's cache & cookies will also take care of this issue (typically an option in your browser's settings.)  

 

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