Do people fall through the cracks like this? The IRS didn't have any information, said it should release on this date but what if it doesn't? I know they missed their deadline with Trump so now I'm weary about the IRS and timelines all together. On my transcript it said processed March 18th and Refund due April 15th, didn't get it on the 15th. It's now May, when I filed through HR Block in February...what the heck. Single mom, two kids, no child support, I kinda need my money.
If it has been processing for more than 21 days then you can call the IRS …
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1
If it's been more than 90 days since the return was accepted then you can ask for help from the Tax Payer Advocate office:
At the following IRS website,
find the USA map and click on your state, and it will give you the number of
your IRS Taxpayer Advocate.
If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.
More info on the Taxpayer Advocate Service:
Also see this article for more info on how the Taxpayer Advocate Service works: