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kdmb_1990
New Member

Every time I click on "View Returns" it shows a new window that says "Preparing your documents" "This may take a few moments." Nothing come up though.

I have tried this several times and still nothing. I do not want to submit my return if I can not review it first.
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3 Replies

Every time I click on "View Returns" it shows a new window that says "Preparing your documents" "This may take a few moments." Nothing come up though.

And you are indeed correct that you should view and go over it carefully before you submit it.    There are a couple of ways to view/print/download a completed return, and we can even tell you how to get a PDF of just the return as prepared "for filing", and/or a larger PDF with the return and all the worksheets.   Please clarify where you are attempting to do that; where is the "View Returns" button you mentioned?   Are you at the Tax Home?   And have you already paid for your Online Deluxe product?

 

When you answer those questions, I can tell you a different way to get the PDF.

kdmb_1990
New Member

Every time I click on "View Returns" it shows a new window that says "Preparing your documents" "This may take a few moments." Nothing come up though.

The "View Returns" button is at the end of "File"; Before you submit or approve to e-file.

It says "Let's look over your info one last time" on the screen.

I do have a receipt for the TurboTax Deluxe edition, but have not submitted my forms.

Every time I click on "View Returns" it shows a new window that says "Preparing your documents" "This may take a few moments." Nothing come up though.


@kdmb_1990 wrote:

The "View Returns" button is at the end of "File"; Before you submit or approve to e-file.

It says "Let's look over your info one last time" on the screen.

I do have a receipt for the TurboTax Deluxe edition, but have not submitted my forms.


I assume you are using Online Deluxe, since that is what is displayed underneath your original question.

Since you have already paid for your returns, you should be able to view/print/download by this method, which is for Online TurboTax only:

 

  • With your return open, go to the left column menu, and click on TAX TOOLS, then PRINT CENTER.
  • Then choose "Print, save, view this year's return."
  • The next screen should offer some options:  "Just my tax returns", or "include government worksheets (optional)", or "include government and TurboTax worksheets (optional.)"
  •  Choose the one you want to see.  The latter has the most pages.  
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