I have been doing my taxes for two days. I went to finish and file and read the terms and conditions of Max benefits and do not want a third party company having my social, income and financial information, who could then re-sell it. There is no way to cancel this service!!!! You are stuck. I cannot file without being forced to pay this 70 dollars. I am now waiting on hold for a representative (one hour so far). This is a ridiculous waste of time. What is the name of the third party vendor and their number so I can call them and finish my taxes?
You'll need to sign in or create an account to connect with an expert.
As long as you have not paid yet, you can refer to the instructions in this link to remove MAX benefits.
That will not work either why?.....because the charge for Max benefits is included in the charge for TurboTax which is charged automatically when you Start Your Taxes. The charge was taken out of my bank before I finished my taxes, so not option to remove the MAX benefits. I had to finalize my taxes and then call..and wait on hold again .....45 minutes to talk to a representative from Turbo Tax to have them credit my account. I don't know if that stopped the third party (Experian) from getting all my private info since it was paid for the day before. This needs to be a service that can be opted out at the end where it says to read and agree to the terms and conditions, before one completes and files their taxes.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
tocguy
Level 3
wallisrr
New Member
Amanda Lovehart
New Member
112020041
New Member
lilredwomen2006
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.