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For this, we ask that you please verify that the primary tax-payer name is the same as the Credit Karma account created for your Refund Advance. Please reach back out here if it does for the next steps.
Everything matches. I was pre-qualified last year, received my advance and card with the same account last year, and nothing has changed information wise. And as a further update, I still have not received my advance in my Credit Karma account.
Hey Heather, just an update that it still hasn't posted in my account. Anything we could try?
If your primary taxpayer's information on the return matches the information in the Credit Karma account please contact Credit Karma on their Contact Us page.
Wondering if you ever received this or what you had to do. I’m having the same issue
Credit Karma states that you can have your Advance from 30 seconds to 48 hours. I am sure there may be a backlog since the IRS just started accepting 3-files yesterday. Give it 48 hours before checking with Credit Karma.
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