After you file

I have not received my state taxes yet.

The ability to get customer support from a human should be an immediate option instead of bouncing between Intuit and Turbo Tax webpages. I created an amended return for 2023 but did not submit it. I want to submit it after I review with the IRS. Where is the form?

I do not have any retirement contributions, and I did not list this number anywhere. I've checked all of my boxes, and there is nothing automatically selected. I need box 12e removed from my tax return, but it is automatically populating.

I bit the bullet and decided to stick with turbotax this year, even after leadership has made it much more difficult by discontinuing itsdeductible.  I have been using Deductit, which generates a TXT file to import.  I made 7 donations trips to Goodwill throughout the year.  No single item was valued at more than $500, but combined 3 of the 7 donations trips exceeded $500.  When importing I am prompted by the Needs Review flag.  When reviewing it is as if Turbo Tax is treating the combined donation as a single item donation and is asking for value, when I acquired, etc.  Am I doing something wrong?  Do I need to add each clothing type separately?  I am not doing anything different than in years past, just trying to navigate this new and more complicated process. 

Is there someone in TurboTax I can contact?

Where can i find my prior returns?

What did I do wrong? I cannot get passed the final review of my state return. Schedule HBC: Bank Name must be entered.

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When going through the online portion, our returns stated we were getting a small amount back for our local taxes, however there are no instructions in the return for where to mail, or the amount that we were told we'd receive. Anyone know where to find these?

Ive checked WMR and transcripts no updates ive called IRS no updates notice Nothing has updated anywhere in 50 days. Something has to be wrong ive filled previous years same dependents credits job etc and never had this kind of issues

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I agree with the comments from the 2023 version below, except for the 2025 version which I just finished using. Seems like quality control and user experience teams are missing the mark this year. 1. I was able to import my info from last year's filing form and W-2 from last year just fine, but whatever import comes after that (which I don't remember because I can't go back and see it) failed twice- it just reimported the W-2 again. I think. Or maybe it was some other group of importable forms. Sorry I can't remember specifically but try having a QA tester walk through the form imports to see if there's a batch that fails and defaults back to the previously already imported forms. I tried this twice and twice it re-imported forms already imported in the previous step. Luckily it copied over what was previously there, so I didn't have multiples inflating our income erroneously. 2. Include a way within the product to provide feedback, so that one can go back and provide fe

It is now March 25 and again the TT software isn't transferring complete asset data from one year to the next. This problem has occurred in prior years, was fixed and then had to start return over. Why is this a problem every year?  I don't have time to send the return file to the nonexistent TT IT people to look for corruption or some other reason to blame it on the user instead of the **bleep** software.  Thank you.

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My tax refund was deposited into a closed bank account that had a negative balance. The bank paid the negative balance and sent me a check with the remaining balance. Is this allowed? 

I have asked a simple question Why not a straight forward answer?

First time ever filing had help but we kinda went fast through that section

what is a 9100 firm

I e-filed my 2025 return and it has been accepted by the IRS. I identified that I forgot to add a deduction which lowered my tax bill. I went to "Your tax returns & documents" but the option to amend 2025 is not available.

I am preparing Amend for 2024 because need to remove dependent income reported in 8814 so dependent can report in her own tax return which required due to 1099-B reported by stock broker without basis. Why TT is showing Fed Due when my Summary page says NET income and tax reduced? Here is final summary page on TT.  Your Amended Return Summary Here are the differences between your original 2024 return and your amended return.1040X Line Number and Description1. Adjusted Gross Income6. Tax Before Credits10. Other Taxes2024 Return$*******$******$****AmendedReturn$*******$******$****Net Change-$3,677-$1,012-$140Federal Tax Due$ 1,387CA Refund$ 355

It has been about 7 weeks

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If I understand correctly, $25K of overtime would be tax exempt if married filing jointly. Is that correct ?

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