I have mortgage interest from a family member and no 1098. The mortgage interest should appear on line 11 of schedule A. Turbo tax is putting it on line 10. I did not receive the loan from the seller. Nor do I co-own the loan with someone. how can I get this information to appear on line 11 as the IRS instructions instruct? HELP. It is impossible to contact someone at turbotax unless I pay the ridiculous amount of money. I do not need tax advice.