So I called the rep and they gave me a new license code and I was able to redownload and then I did the whole thing that was supposed to work, Uninstall, reinst...
I tried that and when I put in my license # it saidThis license code has already been associated with an account. Please check that account and look for it in D...
When I try to download using the code it says:This license code has already been associated with an account. Please check that account and look for it in Downlo...