thank you! I have become very frustrated trying to get through to an actual employee to talk about how to get credit for what I paid towards the desktop softwar...

thanks, but why should I have to pay for the desktop version when I already paid to use the online version last year and was charged but TurboTax did not efile ...

1. I filed an extension and then completed turbotax filing on 10/13/2019. I received a confirmation and was charged for the deluxe or whatever (64.99 for efilin...

I have the same question but haven't been able to get any help. I started at 10 a.m. and it is now 5:11. I am very frustrated as I have been given 2 different n...