I had to call and have them look up the license numberyou can use 5 times mine was used once so they gave me new license numberbut think there is a glitch this ...

Go in to you accountgo to downloads click inpick computer typelicense code will then come up

I’m having the same problem

Yes I understand but the license code when used say it’s been used in a different accountbut u used it already in my accountand my son can’t load via download w...