Strange, I have spent hours and hours on the phone with various representatives over the last year, trying on different occasions to get the screen-sharing soft...
Last Friday I got a call from a supervisor named Fernando, "from an escalated tier," who said he had read this thread. He told me he was going to personally tak...
Whenever I speak to TurboTax customer support, I hit the same brick wall. This is the last reply I got, an email this morning after a long phone call with the c...
Thanks, all. I did not have any fees taken out of my refund -- I used the Free tier of service,The IRS traced my refund -- it was deposited in a personal Chase ...
Thanks. No, I didn't get an advance, and I used the free version so there were no TurboTax fees.Also, the IRS confirms that they sent my entire refund to a pers...