Did you try to go to the home screen and review it again. when you get to that part you may be able to adjust it

I had a discount as well with my bank. In order for me to receive the discount I had to go to my bank website and get it there.

It happened to me as well. I went to the home page and reviewed everything again and then when I got to the options screen, I removed it. It worked for me. Mayb...

It is your adjusted gross income. It can be found on your previous year income tax form.