TucsonKate1
Level 2
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Be sure to restart your computer after you uninstall.
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I got up the nerve to uninstall and reinstall TT (from my downloads folder), and this time it worked! So it might be worth trying that again.
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No, not a blank screen. When I try to start the state return, a box pops up saying Let's Download and Install Your States (even though it is already installed)....
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That's encouraging! To be clear, did you use the 2020 State Cleanup tool to uninstall your 2021 state software only, or did you have to uninstall TT altogether ...
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mdeegooden, I'm in the same situation. Spent over an hour on the phone yesterday, no resolution. The TurboTax agent was escalating the issue and supposed to cal...
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