I went through a similar experience a couple of weeks ago. Numerous sessions with tech support, followed all instructions, allowed the remote control etc. I am ...
Removing everything, including my nearly completed return, did not work. I had to use the web version of the software instead of the download, and request a ref...
My Mac is perfectly up to date and I did all of the other suggestions (except creating a new admin user). The 3rd TurboTax support person I spoke with suggested...
@fishgutter I have used them since 94. It appears you and I are experiencing the same thing. I like using their product, but realize that I will use the web ver...