Correct - thanks for helping clarify.In the 2016 desktop software, I clicked File, then Open Tax Return, then located and opened the .tax2016 file which I had s...

Thank you so much! I had not paid online in 2016.I purchased 2016 yesterday, and today I was able to contact support. You were exactly right - they provided ste...

Hi! I'm in the same situation but I have now purchased the 2016 desktop software. Now, trying to access my .tax2016 file online, it's saying I need to pay first...