That showed up on mine today to.  My tax advocate called and said the IRS needed me to provide them with my employers phone number so they can verify my employment. Even though I had already submitted my W-2 and my last three paystubs for the 2018. I am so aggravated. ... View more

I filed my taxes 2/1 with jackson hewitt office. It was accepted. Then I had to verify my identity, which I did 3/1.  It is now 4/20 and I still dont have my refund.  I got a tax advocate involved. She gave them until 4/19 to have it finished, but I got a letter in the mail today, dated 4/19 saying they needed an additional 60 days to work on my refund and send me a complete response to what action they were going to take on my account? What the what? I have verified my identity, i have verified and proven my income. I have no garnishments? How can they keep doing this. And since they tax advocate only gave them until 4/19 to have it complete, how can they say they are taking an extra 60 days? I am beyond frustrated. ... View more

I verified my id on 3/1/19.  Got a tax advocate involved.  Still have to fax in proof of my work, bc supposedly no income has been sent in for me. I fax the advocate my w-2 and last 3 check stubs. She waited several days, to tell me today that they couldn't see it clearly, so now I have to refax them to her, she has to send it to the irs, who has two days to assign it to someone. So it is still going to be awhile. I am so frustrated. ... View more

How can you talk to a tax advocate? ... View more

I am beyond frustrated. My refund is still not showing up online at all. When I call, they say up to 9 weeks.  But my refund is still not showing up online on the website and I can not set up an account on irs.gov.  I e-filed my return on 2/1/19.  I verified my identity on 3/1/19. I can not get any kind of answers when I call, as to why my refund is not showing up online and why I can't set up an online account.  I am beyond frustrated. ... View more

I efiled my taxes with Jackson Hewitt on 2/1/19. It showed up asap on the IRS website.  Then right at 14 days later, it was removed from the website like they had never received it.  I received an id verification letter on 2/28 and instantly called and verified my id.  I was told it could take up to 9 weeks to receive the refund.  I am really concerned bc my refund is still not showing back up on the irs website.  I am really worried. Help? ... View more

I'm so frustrated. I efiled with jackson hewitt on 2/1. Am paying them $400 to do my taxes and provide "help" with the irs (haha).  Verified my ID on 3/1. Still never heard anything. Called a tax advocate on Monday. Found out there was another hold on my return, bc there is no income reported for me in 2018, despite my w-2. So I have faxed in my last 3 paystubs and my w-2 to my tax advocate, but she said it could still be a couple weeks.  This is crazy. ... View more