Call them at user support. They have tp push an update to you. The people in customer support I found to be friendly an helpful. None of the tricks posted on li...

Update - Do not bother with any of the on line electronic help. Get a case number and talk to a real person. It turns out all the retail versions have this prob...

I have followed the uninstall process 3 times including deleting every version from 2012 to 2019. Same as every one else once Intuit took my money for the state...