Were they able to figure out what happened or did they use a different tax software?

I see that this issue was reported in 2019, but I am also seeing it now, in 2020 (for tax year 2019). What did you do last year?

I see that this issue was reported in 2019, but I am also seeing it now, in 2020 (for tax year 2019). What did you do last year?