sorry... as I have repeatedly said... the documented fix steps do not take or work....please stop refering me to same page I found on my own.

I have the exact same issue, and doing the support recommended steps does not resolve.Support person I called (2/9) said it seems like a central TTax issue, man...

doing this advice has not worked for me.... TTax support said she thinks it is central system issue and wait for a new update this wee... support was getting ma...