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New Member
posted May 31, 2019 5:43:04 PM

It has been almost 2 months and still says being processed please help

not received a letter or anything

2 19 26191
19 Replies
Level 15
May 31, 2019 5:43:06 PM

The IRS can take as long as they want to process the return and there is nothing you can do about it but wait patiently. They are processed individually these days so returns sent in at the same time will not necessarily process together or in the order they are received. The IRS states that 9 of 10 returns will process in 21 days or less. However considering that the IRS processes more than 140 million returns which means 14 million will be delayed for more than 21 days. There are no refund charts to refer to anymore so don't plan on your refund being in your account on any certain date then you won't be disappointed or overdrawn.  It is possible that you get a DD date posted by the IRS and then a moment before the refund is released it gets put on hold while the IRS reviews the account which can delay it for months.

Think of the IRS process as a long pipe line. Some returns will be rejected before being allowed into the pipe and the rest will be accepted. Then once accepted into the pipeline many will process directly through without any delays and some will not.  Some returns will be siphoned off for further review of some kind. The basis of what triggers these reviews is a well guarded secret but some are just picked randomly every year.

Some reviews are automated and some will require human attention. The processing times will vary but, due to the continued under staffing situation and budget cuts the IRS had been subject to,  they are likely to be much longer again this year. It has been reported that some of the delay this year is due to the new anti fraud security screenings that were implemented.

http://www.nbcnews.com/business/taxes/new-tax-fraud-safeguards-may-mean-delays-getting-refunds-n5038...

https://www.irs.gov/Individuals/New-Security-Safeguards



First -- verify that your returns have been filed and accepted --  then check the fed & state web sites to see where you are in the process-

Check Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or rejected.  
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date

See the following TurboTax support article on checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return

For the Feds:

http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure

https://www.irs.gov/Refunds/What-to-Expect-for-Refunds-This-Year

https://www.irs.gov/uac/Newsroom/IRS-Ready-to-Start-2016-Tax-Season-Encourages-use-of-IRS-gov-and-e-File-Works-with-States,-Industry-on-Identity-Theft-Refund-Fraud

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

For the states:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund
https://ttlc.intuit.com/questions/1901670-how-do-i-contact-my-state-department-of-revenue

 


If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html


Level 4
Apr 17, 2020 5:50:59 PM

9 out of 10 refunds are processed within 21 days.  That means that 1 out of 10 can take an infinite amount of time that no one knows why, when or how long to wait before a refund magically appears.   That makes no sense and i suspect it's more like 1 out of 10 is processed in 21 days.   The American People must DEMAND an end to the IRS.   Obviously, this isn't working.

New Member
May 20, 2020 8:29:06 PM

It have been months and it still is telling me being processed and also I have yet to receive my stimulus check. 

Level 15
May 20, 2020 8:39:46 PM

Waiting is frustrating—refunds are taking longer in many cases.  These are not normal times.  It is not possible for TurboTax to speed up the IRS for you.  It seems to be taking longer than usual for them to process returns.  They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. 

 

The IRS is not taking calls right now.

 

IRS phone lines supported by customer service representatives for both taxpayers and tax professionals are not staffed at this time. To check on regular tax refund status via automated phone, call 800-829-1954. (This line has no information on Economic Impact Payments.)

 

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  Many refunds are taking longer during the pandemic. 

 

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

New Member
Apr 12, 2021 8:26:24 AM

Why is my tax refund and stimulus check been still being processed for 7 weeks

Expert Alumni
Apr 12, 2021 11:18:09 AM

@TmLm1969 Once your return has been Efiled and Accepted by the IRS, TurboTax has no knowledge of the IRS processing times. 

 

You have to obtain any info regarding your Refund directly from the IRS.

 

The Third Stimulus Payment  comes directly from the IRS, and is not connected to your tax return, so you should get that even if your return is still in process. 

 

Click this link for IRS Refund FAQs.

 

 

Returning Member
Apr 14, 2021 11:39:02 PM

Same have been on accepted since Feb 15 turbotax is no help it took 10 minutes to accept it but here i am 2 months later. The irs website is no help if you call there is no live person to speak too.  I have got no rejection email no call or text saying something was wrong. Im using H&R block next time everyone know who did already got there stimulus.

Expert Alumni
Apr 15, 2021 6:00:40 AM

There may be some other reason for the delay. You are right that it is tough to reach the IRS right now.

 

Try creating or logging in to your IRS account. You can try to see why there is such a long delay. To do this, click the link: IRS View Your Tax Account.

The only other thing you could do is to try to get a Taxpayer Advocate. It will require more persistence and patience, though.

For more information, see: When will I get my IRS tax refund?

My return is accepted but still not approved. Is there a problem? Should I be worried?

 

Returning Member
May 8, 2021 2:28:02 AM

No thank you it shouldve been smooth sailing after accepted there is nothing easy about using turbo tax there is lack of website interaction you just log on to see accepted or approved for months apperently. I will not be using turbo tax again and definitely make people aware of how this company performs.

New Member
Apr 16, 2022 12:12:32 AM

I still hasn’t gotten my texts refunds 

Employee Tax Expert
Apr 16, 2022 4:20:31 AM

There are several reasons this could occur. Some of the reasons are: you claimed the Earned Income Tax Credit and/or an Additional Child Tax Credit (if you claim either of these credits, the PATH Act requires processing to be delayed), you filed Form 8379 (Injured Spouse Allocation), you have a refund offset, the IRS found errors, inconsistencies, or missing info on the return, the return is under review or the IRS suspects identity theft or fraud.

 

Have you checked the Where's My Refund? site ( https://www.irs.gov/refunds) to get the most updated status of your 2021 refund? You'll need your Social Security number or ITIN, filing status, and the exact amount of your refund to check your status. If it's been more than 21 days since your e-filed 2021 return was accepted, you can call the IRS directly to check on your refund status. The IRS contact number is 800-829-1040 and they are open Monday - Friday, 7 am to 7 pm (local time).

 

@Patience1126

Returning Member
May 16, 2022 11:52:46 AM

It's been over a year and l still haven't received my 2020 taxes

Returning Member
May 16, 2022 11:59:12 AM

It's been almost 2 months ago and l still haven't received my 2021 taxes same issue a year ago no 2020 taxes yet or 2021 taxes and l know people who filed before and after I did and they have gotten their taxes back alrwady... I don't understand that...

Level 15
May 16, 2022 1:06:53 PM

@Maine4436 = from the IRS website: 

 

The IRS is opening mail within normal timeframes and all paper and electronic individual refund returns received prior to April 2021 have been processed if the return had no errors or did not require further review. 

 

As of April 29, 2022, we had 9.6 million unprocessed individual returns which include returns received before 2022, and new tax year 2021 returns. Of these, 2.9 million returns require error correction or other special handling, and 6.7 million are paper returns waiting to be reviewed and processed. 

 

https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue#collapseCollapsible1639064526818

 

 

New Member
Jun 27, 2022 3:40:11 PM

Today is June 27, 2020, it has been nearly 7 months. I STILL do not have my refund. I used a paid service, TurboTax, to avoid a long delay like this. This is totally unacceptable. 

Level 15
Jun 27, 2022 3:55:06 PM


@NotHappy84 wrote:

Today is June 27, 2020, it has been nearly 7 months. I STILL do not have my refund. I used a paid service, TurboTax, to avoid a long delay like this. This is totally unacceptable. 


Using any type of DIY tax preparation software or a paid CPA does not get a tax return processed by the IRS any faster.

 

Did you e-file your tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "

Transmit my returns now

".

 

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

 

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

 

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.

 

Go to this IRS website for the status of filed tax returns - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

As of June 17, 2022, we had 11.2 million unprocessed individual returns which include returns received before 2022, and new tax year 2021 returns. Of these, 2 million returns require error correction or other special handling, and 9.2 million are paper returns waiting to be reviewed and processed. This work does not typically require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If a correction is made to any Recovery Rebate Credit, Child Tax Credit, Earned Income Tax Credit or Additional Child Tax Credit claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Tax Season Refund Frequently Asked Questions.

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

 

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory. Please don’t file a second tax return or contact the IRS about the status of your return.

Level 15
Jun 27, 2022 4:49:59 PM

@NotHappy84 - once your return is accepted by the IRS, it is all in their hands.  they are woefully backlogged and have reported to COngress that they expect to be back to normal backlogs by the end of this year.  THere is nothing Turbo Tax can do as it is out of their hands.  

 

here is what you can do (from the IRS website) 

 

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to October 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit and the Child Tax Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s My Refund? or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s My Refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. If you filed before October 2021 and Where’s My Refund? does not have any information, your return has been opened but work on it has not begun. We’re working hard to get through the carryover inventory.

Please don’t file a second tax return or contact the IRS about the status of your return.

 

New Member
Jan 26, 2023 10:20:07 PM

I am in serious need of my tax return. I filed in by paper on April 17th. 2022. My vehicle has given up on my family and need my return to get a new one so I can provide for my family. I have been trying my best but I am a single father taking care of children. I have always had a legitimate job and paid in faithfully. I need some help on this issue please. With my 2023 and my 2022 I can resolve this issue for my family.

Level 7
Jan 27, 2023 6:19:47 AM

Please take Expert DianeW777 suggestion:

 

The best resource for you may be the Taxpayer Advocate Service (TAS).  They are in place to assist in situations where you are unable to obtain resolution on your own.

  1. You can click here to begin: TAS Qualifier Tool. or 
  2. Submit a request for assistance - Form 911 Request for TAS Assistance (instructions are included)
  3. Locate the local TAS Office for your area

This will get the process started for you.  It's not going to be a fast process because they are handling a large volume at this time. 

 

If you do not hear from TAS within one week of submitting Form 911, contact the Taxpayer Advocate office where you originally submitted your request. Incomplete information or requests submitted to a Taxpayer Advocate office outside of your geographical location may result in delays.