After I updated my Turbo Deluxe windows software I am unable to open the saved file, I get 102345 error, "We are having problem opening the file." Do I need to start over again, did I waste my time that I spent for my Turbo Tax 2020?
I purchased TurboTax 2020 Premier and downloaded it this morning. I entered all my information and hit save and saved to a pdf so I can print and review the information. When I attempted to reopen the document to file electronically,.it said the file may be corrupted and create a new return. I did this twice. I should be able to go back in an select e-file to submit my returns. HELP!!!!
See this TurboTax support FAQ for error 102345 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-102345-or-error-1932147737-occurs-while-opening-a-tax-file/01/26448
I don't have tilde file in my folder. Don't know how file got corrupted in one. I think I will have to start over again.
How can I open my 2020 tax file after I got the error message 102345 error
Since a prompt saying that it is updating after I double clicked my tax return, I haven't been able to open it.
The solution provided by FAQ does not work. I have already finished most of my returns, but now I can't access it again. I don't want to have to start all over for the third time. This is already the third time I re-start a return. I used TurboTax for over 20 years and never had so much problem as in this year. It's very frustrating!
@davsindou You have to access your own account and/or print it for yourself using exactly the same account and user ID that you used when you prepared the return.
Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.
Account recovery
https://myturbotax.intuit.com/account-recovery/
https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password
Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.
https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have
https://ttlc.intuit.com/questions/1901535
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
After update of program files for tax year 2020 intuit turbotax Deluxe I cannot open my file without the 16 digit code which I can not locate Now What do I do?
@ner1960 wrote:
You are no help for my problem
Since you have not described your "problem" no one will be able to help you.
@ner1960 wrote:After update of program files for tax year 2020 intuit turbotax Deluxe I cannot open my file without the 16 digit code which I can not locate Now What do I do?
How to activate the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971
Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.
Asks for Activation at every launch
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every-launch/00/960924
@Monje06 wrote:I'm having the same issue, can someone help?
What same problem are you having?
I can't open my file 2021. I submitted my return irs accepted the return but I need to amended, so I came back to turbo tax tried to open up the file and is not there😒. I tried browsing thru my documents backup file is there in documents.. its this constantly dumb updates that turbo tax does.