The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed.
There are a few places you can get your 2019 AGI:
The IRS requires your 2019 AGI to verify your identity for e-filing. If you're paper-filing your return, you won't need your AGI because those are manually processed.
There are a few places you can get your 2019 AGI:
@useraishlenekai Your question says that you logged in as a new user? So you set up a new TurboTax account?
If that's the case, you'll need to log into the old account that you used when preparing your 2019 return. Do you have that login information (username and password)? If you log into TurboTax using that old info, you should be able to see your 2019 return, and your AGI.
By the way, it's best to select ONE TurboTax account and stick with it. Using the same account will be the best plan.
@maryannkeith The answer posted by AlanT explains how to find your 2019 AGI. Review his answer, and if you still have difficulty, please post back.
I have the correct AGI from 2019 but was rejected. What should I do?
This Turbo Tax FAQ will provide information on what to put for your AGI if you didn't file last year or don't have the correct AGI.
If you are filing Married Filing Jointly, both you and your spouse will have the same AGI. To see other user's similar situation, click here: Spouse's AGI If your AGI is zero, your spouse will have the same number as zero.
If you have your last year's tax return, read here: Find your AGI
If you used TurboTax online to file, you can access your account here Login and download a copy of your prior year’s 1040 tax return to find your AGI. Click here for instructions: Prior year's return
If you do not have a copy of the tax forms, you may order a transcript from the IRS. Click here Get Transcript and select "Get Transcript Online " On the transcript, look under section "Adjustment to Income" and find the amount for Adjusted Gross Income.
The AGI calculation is relatively straightforward.
@Denise132 wrote:
How do I get my 2019 AGI
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
How do I get my 2019 tax information when I don't remember my TurboTax old user name and passwords so I can get my AGI information? I have tried using the IRS. transcript request form but it doesn't recognize the information that I put in and it tells me to wait 24hrs. before trying again. I have tried that method three times now.
Thanks
@Maui1977 wrote:
How do I get my 2019 tax information when I don't remember my TurboTax old user name and passwords so I can get my AGI information? I have tried using the IRS. transcript request form but it doesn't recognize the information that I put in and it tells me to wait 24hrs. before trying again. I have tried that method three times now.
Thanks
You have to sign onto your 2019 online account using the exact same User ID you used to create the online account.
Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.
Use this TurboTax account recovery website to get a list of all the User ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery
If none of the user ID's received will access your 2019 account, then use the option shown in blue on the account recovery website, "
Try something else
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I need help getting my AGI from 2019 taxes from turbotax
@jbroughton75 wrote:
I need help getting my AGI from 2019 taxes from turbotax
The 2019 AGI is found on your 2019 Federal tax return Form 1040 Line 8b
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
I entered my 2019 AGI but it was rejected. Could it be because i entered it with a comma?
@LaRu1 wrote:
I entered my 2019 AGI but it was rejected. Could it be because i entered it with a comma?
Yes. That will cause it to be rejected.
There was problem with my 2019 return that was never corrected
If there was a "problem" with your 2019 AGI, then the 2020 IRS e-filing database may not have your correct AGI - you may have to print and file by mail.
First, try entering "0" as your 2019 AGI - that often works in cases like yours.
If you are still getting an e-file reject, here are a few possible reasons that might be happening and your options:
If you:
Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A)
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more, and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2019 AGI. (Don’t split the AGI amount or enter 0 for one of you)
If you’re still having trouble, we suggest that you check with the IRS to make sure that the copy of your return is the same as what they have in their records. To do this, you can order a tax return transcript.
If you’ve tried everything and nothing works, you can still file a paper return by printing out copies of your federal and state returns and mailing them. We’ll include File by Mail Instructions on where to send your returns and what forms, if any, you need to include.
@Robomedic wrote:
How do I get my 2019 AGI ?
The 2019 AGI is found on your 2019 Federal tax return Form 1040 Line 8b
To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)
If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.
Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript
For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf
I got my 2019 agi number and I was told it was wrong and i need to amend it .
If your 2020 return rejected for the wrong AGI you do not amend!
When did you file 2019? If it was late in the year or you mailed it, try putting in 0 (zero) for the AGI. And see, https://ttlc.intuit.com/community/rejections/help/what-if-i-entered-the-correct-agi-and-i-m-still-getting-an-e-file-reject/00/27031
How to correct the AGI
https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311
If you can’t get it to efile you will have to print and mail it.
How to mail a return from the Online version
https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258
Be sure to attach copies of your W2s and any 1099s that have withholding on them. You have to mail federal and state in separate envelopes because they go to different places. Get a tracking number from the post office when you mail them for proof of filing.
For AGI Reject code 031
https://ttlc.intuit.com/community/rejections/help/e-file-reject-ind-031-04-or-ind-032-04-the-agi-or-self-select-pin-from-last-year-doesn-t-match-irs/00/27197