refund changed between logins

12 replies
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Is there something that may have changed in TurboTax between the morning & evening on 1/28/23? I logged back in and my refund amounts (which in my case was a federal amount owed, and a state refund) were significantly different. I'm using the web-based version of TurboTax and am self employed. Thank you!

TurboTax Self Employed Online

BrittanyS

Alumni - Intuit

There have been several updates that have occurred over the past few days. To verify that the information is accurate, you will need to log in to TurboTax and double-check your entries to verify that entries have not been duplicated. To do this, you can follow these steps:

log in to TurboTax
Click Wages & Income, Click Edit/Review
Review and compare each category with what you previously entered
Click Deductions and Credits
Review and compare each category with what you previously entered

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Hodgeheg1Author

Level 2

Thank you - there are no duplicate entries. Is it possible something got duplicated that I can't see? The change my have occurred when I corrected a 1099 to less than previously entered, but the amount due increased substantially.

RobertB4444

Alumni - Intuit

The refund tracker is meant to track your refund in real time as you make changes to your return. It is only really accurate once you have finished entering all of the information into the return.

There isn't any way to know why it changed so dramatically for you overnight. It could have delayed processing your final entry before you closed the program until after you weren't watching it or a change to the forms that were available went through during the night.

The only important question is 'is it accurate right now.' If it is then you keep moving on.

@Hodgeheg1

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user111111111111111111

Level 2

This happened to me as well. Overnight my amount due doubled, and it is not calculating the deductions correctly. TurboTax's best advice was to "restart the whole process"

Hodgeheg1Author

Level 2

What's making it look like the deductions aren't being calculated properly?

BrittanyS

Alumni - Intuit

You can check the deductions by previewing your 1040 in TurboTax online. Follow these steps to preview your 1040, and double check the entries made have not been duplicated:

Click Tax Tools on the left side panel
Click Tools
Click View Tax Summary
On the left side panel, click preview my 1040

@Hodgeheg1

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gigabot

Level 3

I owe $8K roughly to State - it has been that for weeks of working on my taxes - today I go to reference the number so I can pay the state and that number is now a refund of $44 - WTH? Doesn't seem right to tell me to check and see if an update screwed over my return!