Quick direct answers during online tax preparation

[72lindapup-]

How to get to a qualified CPA or tax preparer during online Turbo Tax filing? It can be time consuming when someone contacted isn't familiar with the topic.

[shirleyh88]

Hello 72lindapup-!

Thank you for your question. With TurboTaxLive, 100% of the experts that you speak with are credentialed CPAs and Enrolled Agents (EA). When you call us to ask questions regarding your taxes, you can always request to speak to a CPA. The Tax Expert or Tax Associate assisting you on the phone will see if any CPAs are currently available to speak to you. If no CPA is currently available, he/she will get your number and have a CPA call you back at a time that is convenient for you. 

Please refer to the article below for reference regarding getting assistance from a CPA in filing your taxes:

https://blog.turbotax.intuit.com/turbotax-news/turbotax-live-offers-cpas-to-answer-your-tax-question... 

Please let me know if this answers your questions, or if I can be of further assistance.

Thank you!

Shirleyh88